No win no fee advocacy can provide access to the legal profession that some
people could not afford but in removing the cost barrier are we actually
opening up the system to misuse.
We have all seen the late night adverts promoting the services of the “No
Win, No Fee.” Lawyer. Not all Employment Lawyers offering
contingency services are this blatant. Most behave
professionally and will provide the right advice for their client over and
above the desire to earn a few bucks. For people with limited
funds and a genuine grievance, the contingency system can provide legal
representation that could otherwise not be afforded.
A recent case, The Order of ST John Midland Regional Trust Board v Greig
demonstrated some of the issues that can arise. Greig had taken an
unjustified dismissal case against his employer and used the services of a
contingency lawyer. After only one days deliberation the ERA found in
favour of the company and Greig lost his case, paying the lawyer $100 for
his services. The ERA ordered Greig to pay $1500 towards the company’s
legal costs which amounted to $20,000.00.
The Order of St John went back to court and asked for a greater
contribution, maintaining that Greig’s contingency fee arrangement placed
him at an advantage and gave no economic incentive to end the litigation or
to limit the extent of the allegations. The company believed that
imposing larger costs on an unsuccessful applicant who had used a
contingency fee arrangement would discourage claims which could not be
substantiated. The company also felt that the way Greig had conducted
his case had significantly increased the costs to the company.
Greig argued that the existence of a contingency fee arrangement should not
be taken into account when determining costs to be awarded believing that to
do so would deny access to justice for many employees or former employees
who would otherwise lack the resources to bring a claim.
The court considered that the case had taken considerable preparation due to
the serious nature of the allegation, Greig had refused to make certain
concessions until the day of the investigation hearing and the nature by
which Greig had conducted his case had contributed significantly to the
company’s costs. Greig had been unsuccessful in almost every
aspect of the challenge. They increased the award for costs to
$4500.00.
It could be argued that in this situation, and I have not doubt in many
others, the use of an advocate on contingency fee basis changed the nature
of the case. With the absence of actual statistical data it is
difficult to be absolute but certainly anecdotal evidence suggests an
increase in litigation thanks to an up springing of contingency lawyers.
As some of my clients have found, however, there is evidence that the use of
these “ambulance chasers” can result in bully boy tactics.
When faced with a personal grievance and potential legal action, employers
“pay-out” rather than wear the cost of their own legal representation.
This may be just what the contingency lawyer is banking on. The
lawyer may be prepared to accept a smaller settlement for early closure and
there may be more motivation to act unethically in order to earn a dollar.
There has been publicity surrounding some large amounts of money awarded in
employment cases, in reality the amounts of money awarded by they ERA are
relatively small, usually less than five thousand dollars. In many
cases, the percentage fee arranged in advance for a successful outcome will
go to pay the contingency lawyer for what can be basic work.
In my experience, most employers don’t set out to treat their employees
badly; it’s often the procedure that they get wrong. While the
employee has the advantage of no risk advocacy, the employer can be facing
tens of thousands of dollars just to defend a case that may in fact have no
real basis. Employers have also seen the well publicised cases where
large payouts have been awarded and they know how much their lawyer is going
to cost them, there is a temptation to give in too soon and the contingency
lawyer can take advantage of this temptation. The employer is
understandably inclined to find some settlement before the case gets the
ERA, whether or not they are actually at fault. Where’s the good faith
in that.
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